Welcome to Momand Store (Houston Cellphones & Accessories). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website, mobile application, or any of our services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, place an order, request support, or subscribe to our services, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely by third-party payment providers)
  • Any information you voluntarily provide

Device Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • App Version
  • Language Preferences
  • Time Zone
  • Crash Reports
  • Diagnostic Information

Usage Information

We may collect information regarding:

  • Pages visited
  • Products viewed
  • Search history
  • Purchase history
  • Time spent on pages
  • Click activity
  • Referral sources

How We Use Your Information

We use collected information to:

  • Process and fulfil orders
  • Deliver products and services
  • Provide customer support
  • Improve our website and services
  • Personalise your shopping experience
  • Respond to enquiries
  • Send order confirmations and updates
  • Detect fraud and security threats
  • Comply with legal obligations
  • Improve website performance and functionality

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Enhance user experience
  • Measure advertising effectiveness

You can disable cookies through your browser settings, although some features may not function properly.

Third-Party Services

We may use trusted third-party providers for services including:

  • Payment processing
  • Shipping and logistics
  • Website analytics
  • Marketing services
  • Customer support
  • Cloud hosting

These providers only receive information necessary to perform their services and are required to protect your information.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous usage information to help improve our services.

You can learn more about Google Analytics by visiting Google’s Privacy Policy.

Payment Security

We do not store your complete credit or debit card information on our servers.

Payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

Data Security

We implement appropriate technical and organisational security measures, including:

  • SSL encryption
  • Secure servers
  • Access controls
  • Regular security monitoring
  • Software updates
  • Fraud prevention measures

While we strive to protect your information, no method of transmission over the Internet is completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Provide requested services
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our services are not directed to children under the age of 13 (or the minimum legal age applicable in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Third-Party Links

Our website or app may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.